That’s why technicians and managed service providers (MSPs) rely on remote desktop software to support their customers/clients without having to physically sit at the customer or user’s computer.īut remote desktop software also goes beyond that.įolks who work from home or travel often will find it super handy to remotely access their personal computers. Remote desktop software is largely used by IT professionals and software companies who need to assist their customers in troubleshooting problems.

Features vary across different software, but the most common features include file transfer, remote printing, remote control, password management, remote support, and video conferencing. These tools are also referred to as remote access software. Remote desktop software are tools that allow you to access a computer from a different room or a different continent. That also means more need for tools that help people remain engaged with their work, from time management solutions to remote support. That’s an increase of 16.8 million people from before the pandemic.

Read on to learn some ways you or your organization might need remote access - plus the best remote desktop software in 2023.Īccording to Upwork’s Future Workforce Report, an estimate of 36.2 million Americans will be remote workers by 2025. With everything saved to the cloud these days, what’s the need for remote desktop solutions? Turns out they’re still super useful.

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